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PUREATECH SYSTEM TROUBLESHOOTING GUIDE

NEED HELP?

   LifeServe  800-435-5847
  

 or Email:   CS@FiltersforLife.com

PROBLEM

CAUSE

ACTION TO CORRECT

Blinking UVC light

or light not illuminating

Bulb connection

Secure the bulb into the mounting rod and hanger bracket.

Key Locking Mechanism

If key lock, DO NOT leave the key in after securing the door.

Blinking UVC light

or light not illuminating

Door

Plunger micro switch should be depressed when door is on.

No power

Check On/Off switch is turned on.

Check for current in the wire to the system.

Key Lock Micro Switch

Locking lever may not be making contact inside when locked.

View from top of electrical box with top off & access panel locked.

Fuse

Check continuity.  Replace fuse if bad.

On/off switch (usually on when depressed to the right)

With the fan running, make sure the red switch is turned on.  Check power indicator light on switch. 

Micro switch

Bypass the switch or check continuity with it engaged.                  Bypass or replace switch if it is bad.

 Bulb connection

Secure the bulb into the mounting rod and hanger bracket.

Ballast

Check power from ballast black and white.  Power should read 115V.  Check power from supply to ballast.  Replace ballast if needed.

Filters do not fit properly

and / or cannot close door

Filters inserted incorrectly

Make sure that the filters are inserted with the 19-1/2” side top to bottom.

Door is obstructed or not inserted properly

Replace the door by first inserting the bottom at a 45 degree angle, then slowly insert the top until fully inserted then latch or lock.

 

NEED SERVICE HELP? 

                                                            

Call: LifeServe at 800-435-5847 or Email: cs@FiltersforLife.com